Please visit our Fit page for a detailed explanation of the Jack Robie fit.
All orders placed on U.S. business days before 3:00PM will ship the same day. After 3:00PM, or on weekends/federal holidays, orders will be shipped the next business day. Once your shirt is on its way, you will receive an e-mail confirmation with UPS tracking information. In general, East-Coast & Mid-West customers can expect delivery in 1-3 days, West-Coast and Southwest customers should expect delivery in 3-5 days.
We provide free returns and exchanges (both ways) within 3 months of delivery date (provided that the shirt is structurally in good condition). E-mail us and we'll provide you with a pre-paid return label.
It depends on the shirt. E-mail firstname.lastname@example.org and we'll let you know
Wherever we can get the world's best materials. Most commonly we source 100% cottons from Japan and Italy.
The quality and consistency that is in every shirt we ship. Our shirts are built to last you many many years, and the best way to make sure we deliver that is to meet with our suppliers face-to-face on a regular basis. We also think that supporting our country's work force is the right thing to do.
Our shirts are offered exclusively here at www.jackrobie.com and at One Orange, 1 Old South Wharf on Nantucket Island, MA. Storefront open May - September.
If you have any questions not addressed above, please shoot us an e-mail. We're always here to help: email@example.com